Logistics & Delivery
We do what it takes to navigate the complicated world of international shipping for you, so that your experience is as smooth and stress-free as possible. We facilitate all customs arrangements and provide our clients with up-to-date reports.
Logistics Made Easy
Once your product has been manufactured, our freight and logistics team will be there to ensure that your shipment is delivered and cleared, duties paid at the U.S. port of entry — on time and on budget.
Stars is a recognized customs brokerage with a strong bonded relationship with U.S. Customs and ACE program membership, full insurance services on all freight internationally and full brokerage services. Our in depth understanding of Duties and Tariff Classifications ensure that SDG freight and logistics partners handle the stress of getting your product to you.
SDG is a strong partner to our clients, providing vast experience in the global marketplace.
We give the following support to our customers during delivery:
Full brokerage services
Weekly ship reports documenting ETA/ETD provided to clients
Strong bonded relationship with U.S. Customs and ACE program membership
Full insurance services on all freight internationally
Core group of long-term freight partners to ensure we are covered – by ocean or air.
In depth understanding of import duties and tariff classifications
SGD knows that time is money, and we take your time very seriously.
Our teams provide clients with Weekly Ship Reports and document ETA/ETD to help take the guesswork out of your order. We know what to expect from each part of the transportation process, and will help you plan for delivery.
SDG can help you prepare for timing and delivery based on several factors. We are experts in the process and can provide you with estimates ahead of time, as well as accurate reporting along the way. The following timetables are general expectations:
1. Delivery to Foreign Customs
Two (2) days.
Usually two (2) days. This is required on smaller shipments, as they must be combined with other shipments to fill a container.
3. Foreign Customs Clearance
Current requirement from United States is 24 hours, but can change to coincide with world events.
4. Loading on Ship
because shipping dates vary, our team can provide accurate details once they become available.
5. Shipping Details
Shipping by boat can vary from 12 days to a maximum of forty-five (45) days from anywhere in the world depending on country of origin. Shipping by air is a maximum of five (5) to seven (7) days, with loading and unloading at various ports across the globe.
6. Customs Clearance
Stars Customs Brokers present all documentation, and upon review goods are cleared and import duties are collected. The period of time we allocate for inspections, reviews, and clearance is five (5) to seven (7) business days.
7. Delivery Order
Once goods clear customs, our broker issues this certificate to the domestic trucking line so that the transport company can proceed to the container yard to pick up the cargo. We usually allow two (2) days for this.
8. Final Inland Delivery
This can go by truck or rail with a five (5) to seven (7) day maximum for delivery anywhere within the United States. This is billed separately as an additional service to customers who wish the shipment delivered complete to their warehouse or alternate location.
Get in touch with SDG professionals for more information
Stars Design Group has a sales force in twelve different regions throughout the United States—all highly experienced team members in the apparel industry. We would be happy to answer any questions you may have.